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About Us

Booking Protect

Booking Protect - what you need to know

Buy your tickets with confidence by adding Booking Protect to your order.

Tickets purchased for events at the Lichfield Garrick are non-refundable as per our standard terms & conditions, but for a small additional fee per ticket you can add Booking Protect to your order, which covers you for a range of unforeseen circumstances*, including:

Booking Protect can even cover ALL elements of a booking, including tickets, travel and accommodation.

This includes all service and booking fees subject to terms and conditions.

Please contact Booking Protect for information regarding what proof will be required for a refund to be processed.


Booking Protect are a third-party company and none of the criteria, decisions or refunds are controlled by or are the responsibility of the Lichfield Garrick. You will receive more information and a link to their terms & conditions once Booking Protect has been purchased.

All protection offered above is given subject to the event going ahead as planned. If the event is cancelled or rescheduled by Theatre Management, then refunds will be processed directly through the Box Office. We will be in touch with all bookers directly should such a circumstance arise. Please be aware that your Booking Protect fee is non-refundable.

*Last updated 21/01/2022. We will endeavour to keep the page up to date with any changes to the criteria, please see their website for any further details.