Our Access Scheme with Nimbus
Access & InclusionOur Online Ticketing and Access Scheme
We are delighted to announce we are now working with Nimbus Disability, using their Access Card Scheme to make ticketing and access to the theatre more inclusive for customers with accessibility requirements, especially with online booking now being available for access seating and ticketing.
This will mean that from Monday 2nd September 2024, all our access customers will require an Access Card or Registration Number.
Once completed, it will last for 3 years.
Linking my Access Card or Lichfield Garrick Registration
When your application has been processed successfully, Nimbus will provide you with a unique Access Pass number via email.
You can use this number to link your access needs into our system. You can quickly link your Digital Access Pass via this link or the button on this webpage, and if you don't have a Lichfield Garrick account, our clever system will create one for you (if this is the case, then you can login via the Forgotten My Password button). If you already have a Lichfield Garrick account, please login as normal.
Once your pass has been linked, we pull through your requirements directly from Nimbus. When booking tickets online, seats associated to your requirements will show automatically on the seating plans (subject to availability).
If you are having any issues, you can contact Nimbus directly on 0330 808 5108.
Remember - if you have specific access requirements, do get in touch with our Box Office team and we will be more than happy to do all we can to make your visit a great experience.
If you are looking to book access seats on behalf of an organisation, please email garrick@lichfieldgarrick.com and we will get in touch with our process for that.
For help and support applying for your Access Card, please visit the Access Card Support Page - https://knowledge.accesscard.online/